Application Support and Maintenance
In today’s world, businesses are highly dependent on IT systems for day-to-day operations. All the business has started taking the support of computer software and hardware, in order to reduce their workload. However, just as a human is susceptible to make mistakes, Software and hardware make error too. Therefore, to ensures these business applications also run smoothly and error-free, every company has started using Application Support & Maintenance Services. These services ensure your business applications to operate and manage seamlessly, to provide a secure and high-performance platform.
Similarly, Etelligens has experience in offering customized, world-class, technically superior, cost-effective, 24×7, ITIL-compliant, SLA driven and best application support services. However, their experience and expertise range across different databases, languages, software, enterprise applications, and platforms. We enable our clients to increase ROI, reduce maintenance costs, maximize system uptime, derive better business outcome and focus more on realizing business goals. This results in better utilization of resources, increased work efficiency, greater stability and without any wastage of money, energy or time.
Our dedicated and experienced team of professionals are up to date with the latest technologies and uses a wide range of technologies to optimize application availability and performance with minimum downtime.
Our Application Support & Maintenance Services Include
Pro-Active Monitoring
Preventative Maintenance
Database Administration
Performance Modelling
DB and Operating System
Root Cause Analysis
System Administration
Build Management
Security Testing
Continuous Service
Configuration Management
Ongoing Improvement
Incident Response and Resolution
Bug Analysis with Fixes and Support for Deployment
Application Support Company in India
Etelligens is a one-stop solution for all your needs related to Application Support & Maintenance Services. We provide you reliable, affordable and after delivery maintenance application management services. We have Effective communication with our clients and have a continuous improvement process based on the valuable feedback of our clients. We are also strict adherence to IT professionals’ policies and provide you solutions as per accordance.
So, hurry up! Get in touch with us today by calling or sending us a mail to know more about Best Application Support Services. We help you reduce the cost of application support and maintenance and bring your business according to it. There is also a low risk of downtime which results in greater optimization of operations and customer service levels.
Frequently Asked Questions
1. What is the difference between application maintenance and support?
Unlike maintenance, support services are focused on resolving minor and major software bugs. A software support service provider's role is to scan the system, identify problems, and provide the most reliable solutions.
2. What is the role of application support?
Application support typically provides both technical and human assistance. Technical support involves maintaining the app, software, and other technological systems within the organization. Human support focuses on helping end-users understand how to use the application or system and resolving any issues they encounter.
3. What is application maintenance services?
Application maintenance involves the continuous process of updating, analyzing, modifying, and re-evaluating your existing software applications. This ongoing task is essential to ensure that your applications are always performing at their best.
4. Does application support require coding?
You should be able to manage code migration, monitor performance, and document all configuration changes. Additionally, you need a strong understanding of both back-end and front-end programming languages, including JavaScript, C++, Ruby, and Python.
5. What is application support management?
The Applications Support Manager is responsible for creating, implementing, and maintaining policies and procedures for application support services. This role involves managing the team to ensure all support or service requests are handled in accordance with established procedures.